At Triniteshop.in, customer satisfaction is a top priority. We strive to ensure that you receive only the best quality products. However, if you are not satisfied with your purchase, we offer a hassle-free return policy.

No Questions Asked Return Policy

You can return products at the time of delivery if:

• You are not satisfied with the quality, freshness, or packaging of the product.
• The product is damaged or defective.

You may refuse to accept the order at the time of delivery, and we will take it back without any further questions.

How to Initiate a Return

• If you wish to return a product after delivery, please contact our customer support within 24 hours of receiving your order.
• You can initiate the return process either via phone or through your account on the website.

Please ensure the following for the return to be processed:

• The product must be in its original packaging.
• The item should be unused and in the same condition as when you received it.

Refund Process

• For returned products, we offer a credit note which will be issued to your account once the return is processed. This credit can be used for future purchases on the website.
• If you prefer a refund, it will be processed within 7 working days through the same payment method used during the purchase.

Non-Returnable Items

Certain items cannot be returned, including:

• Perishable goods such as fruits and vegetables (unless damaged or spoiled upon delivery).
• Items that have been tampered with or used after delivery.

Replacement

In case of damaged or defective products, you can request a replacement. Replacements are subject to the availability of the product in our stock.

Contact Information

For any return-related queries or issues, feel free to contact our customer service team via email or phone, and we will assist you in resolving the issue promptly.